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Hotel Services in Istanbul Old City

Hotel Büyük Keban is a family-run 3-star hotel in Istanbul’s Old City, welcoming guests since 1971. Our central location in Laleli combines comfortable accommodation with practical services for leisure travellers, business guests and groups.

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Our reception team is available 24 hours a day to assist with check-in, luggage storage, airport transfers, local transportation, city tours and general travel information. Guests also benefit from complimentary Wi-Fi, daily housekeeping, meeting facilities, spa, fitness centre, bar and breakfast service.

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Explore our services below or contact our team if you need assistance before or during your stay.

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Guest Services Available 24 Hours

Hotel Amenities & Guest Conveniences

  • Open 24 hours a day, 365 days a year

  • 24-hour reception and guest assistance

  • Check-in and check-out assistance

  • Complimentary luggage storage for hotel guests

  • Airport transfer arrangements

  • Taxi booking assistance

  • City tour information and reservations

  • Group check-in assistance

  • Wake-up service

  • Prepaid Turkish SIM card information

  • Istanbulkart public transport guidance

  • Complimentary city maps

  • Printing, photocopying and scanning

  • Umbrella lending

  • First-aid assistance

  • Accessible guest assistance

  • Group lunch and dinner packages

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If you need any additional assistance, please contact reception or send us a message through our Contact Us page.

  • ​Complimentary high-speed Wi-Fi throughout the hotel

  • 24-hour room service

  • Daily housekeeping

  • Dry-cleaning and laundry assistance

  • Complimentary drinking-water dispensers on every floor

  • Ironing stations on every floor

  • Microwave available for guest use

  • Baby bottle warmer

  • Baby cots and high chairs

  • Massage chairs in the lobby

  • Phone charging points throughout the lobby

  • Multi-connector charging cables, including USB-C, Lightning and Micro-USB

  • Travel plug adapters

  • Luggage scales on every floor and in the lobby

  • Air conditioning in all rooms

  • LCD television in every room

  • Tea and coffee-making facilities

  • Electronic in-room safe

  • Minibar and hairdryer

  • Elevator access

  • Breakfast buffet

  • Spa and Turkish bath

  • Fitness centre

  • Lobby bar

  • Meeting and conference facilities

  • Children’s play area

  • On-site women’s hair salon

Need Assistance During Your Stay?

Our reception team is available 24 hours a day to assist with hotel services, transportation, local information and special requests. Contact us before your arrival, speak with reception during your stay or dial 0 from your room telephone for assistance.

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